South West Water


South West Water is delighted to support Mayflower 400. After all, the reliable supply of water to Plymouth dates back to the time of Sir Francis Drake in the 16th century, before the Pilgrims set sail for the New World.

At South West Water, we recognise that the South West is a special place and we work hard to keep it that way. It has a fantastic coastline, amazing scenery and some great towns and cities, like Plymouth. No wonder it attracts visitors from around the world and that residents love to live here.

We’ve been supplying high quality drinking water and waste water services to residents, tourists and businesses in Devon and Cornwall and parts of Dorset and Somerset since 1989. During that time we’ve spent more than £2billion to transform services and redress a century of neglect and underinvestment.

The region now has some of the cleanest coastal waters in Europe, giving a big boost to local tourism.

Plymouth is a big winner in our 2015-2020 business plan. It includes building a new state-of-the-art water treatment works, introducing new low carbon technologies to the UK. Our existing sites are being developed to enhance services; facilities are being upgraded to meet predicted population growth, and bathing water quality at Plymouth Hoe East and West is being improved. Working with partners, we’re also delivering better raw water quality along and near the River Tamar, reducing costs and chemicals in the subsequent treatment process, and helping to keep bills down for customers.

We’re focused on delivering what customers value most. Our pricing and investment reflects this, which is why we’ve either reduced or frozen bills over the past three years. The average domestic bill is now at its lowest level for eight years. And our five-year Price Promise will peg average household bills below inflation to the end of the decade as we spend about £1billion to maintain and improve services.

Did you know?

  • Our pipe network is long enough to stretch from Plymouth, England to Plymouth, USA and back three times
  • 29 glasses of tap water cost less than 1p
  • According to Plymouth Business School, South West Water sustains about 4,000 jobs in the regional economy and contributes about £500million a year
  • Every year we celebrate, with Plymouth City Council and Plymouth University, the role of water in the health of the city in what is believed to be one of the UK’s most ancient ceremonies. The Traditional Survey of the Waterworks and Fishing Feast has its origins in the 17th century and the days of Sir Francis Drake (the second)

For more information visit www.southwestwater.co.uk or catch up with our latest news on Twitter @SouthWestWater